Customer Reviews

Here’s what our customers have to say about their Messner Flooring Experience.

Ginny K., Fairport

My mother told me to shop at Messner. So when it was time for new carpet in our family room, I went into Messner first. My experience was so positive, the carpet so beautiful and perfect, the sales person so incredibly helpful and the price was so reasonable—that I am grateful I took my mom’s advice (of course she is too).

Mary R., Rochester

My new rug from Messner actual makes my dining room look new again! Thank you, thank you, thank you! I will be back for more rugs for other rooms in my home.”

Kathleen Koster via Google Reviews

Messner is the only place for carpet and flooring. Their selection is outstanding, prices fair and their workmanship is professional. Their installers are masters at what they do. Save time and money and go only to Messners for all your flooring needs.”

Robert James via Google Reviews

The staff and service here is incredible. Installation has been great for both times we've used them. Clean, precise and professional."

Kara Izzo via Google Reviews

Amazing service from start to finish. Jessica at the Pittsford location was so helpful during our process of choosing carpet and scheduling installation. Dave and Adrianna came out to install the carpet during the massive snowstorm in March 2017. They were there on time every day and they were happy and pleasant - even with 2 feet of snow in our driveway! We love our carpet and would highly recommend Messner's to anyone in need of beautiful carpet.”

Pam Salmon via Google Reviews

Great service from start to finish! From Karen in the showroom who guided us to find exactly what we were looking for, to Al who came out and measured, to the installation by Dave and Billy. Greg Messner even came out to evaluate a couple issues Dave came across. Everyone was professional, knowledgable and seemed to genuinely care about our satisfaction! There may be other flooring companies in the area, but it is true that you get what you pay for. We know from previous experience. Dealing with Messner was top notch!"

Renee Nastri-Windisch via Google Reviews

Very good prices. I compared pricing with Home Depot (which seemed like a good deal, but the cost was hidden in the padding which was 3x's as much as at Messner's). Add to that the expertise of the staff at Messner's, and it was an easy choice. The sales staff knew just what I was looking for and steered me in the right direction. I avoided getting a carpet that was too dark for the space with their guidance. The installation people arrived on time, were very courteous and professional, and did an amazing job. The difference between what was here before and the work they did was night and day. Every corner and seam is crafted so well.
We've just decided to add a runner to the stairway... We are very impressed."

Sheila M. via Yelp Reviews

Messner went above and beyond installing high quality, cost effective flooring throughout my entire home. I am very happy with multiple projects completed. New pads/carpet in my basement, staircases, landing and bedrooms, as well as the beautiful new kitchen and bathroom(s) floating floors and they even did newly updated wall base trim throughout...which changed the whole appearance of this 1972 home giving it a completely fresh new feel and look. I went from dark, outdated kitchen and bath small floor tiles, many with cracks and noticeable grout that needed filling over to Messner installing high quality flooring. They run a very professional operation, each touch point person is friendly, non "salesy" and takes pride in their work and area of expertise from 1st phone consult with the associate Andrew, to the options presented, showroom and estimate with Shawn, to the final high quality and precision install with attention to all the project details and daily clean up with their installer Jason and his team. Messners professionalism, variety, quality customization of flooring AND cost options exceeded my expectations."

Messner is proud of our “A” ratings on Angie’s List for:











If you are an Angie’s List member, check out the 56+ reviews that have earned us an “A” rating.

Messner Flooring: Pittsford

19 Monroe Avenue
Pittsford, NY
(585) 381-6880

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Angie’s List Super Service Award Recipient and A-rated
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19 Monroe Avenue, Pittsford, NY (585) 381-6880